DEPARTMENT : RESTAURANT
DIRECTLY REPORTS TO : HEAD BARISTA
Responsible to process orders promptly and efficiently while providing excellent customer service with a positive attitude. We want to ensure the return of our customer because the success of our business depends on it. Will be responsible to educate customers/other personnel about our coffee& tea varieties, juices and smoothies and working with co-workers to ensure the operations in the outlet are smooth and profitable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintains the highest level of standards for all product preparation including proper grinding of coffee beans and top quality espresso shots.
- Produces superior product presentation
- Educates customers on our vendor’s coffee products and is knowledgeable of coffee in all aspects
- Are familiar with the juice and smoothie menu and recipes.
- Assists in the preparation of fruits and vegetables for juice and smoothie items
- Follows health, safety and sanitation guidelines for all products
- Adheres to all Company recipes and measurements.
- Responsible for maintaining the espresso machine and thoroughly cleaning at end of each business day.
- Maintains blending and juicing equipment and any other equipment.
- Keeps work area clean and organized so that co-workers and management can locate resources and products as needed.
- Performs other duties as it may be required by the Head Barista/Outlet Manager and immediate supervisors.
- Ensures to check and update all HSE & HACCP standard checklists, ensure items expiry date are checked on a daily and ensure FIFO Rule is always applied during service.
- Should have knowledge of all menu offered in each outlet in order to be able to offer recommendations.