YASMINE PALACE – مطعم قصر الياسمين
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Yasmine Palace One of the best Luxury Fine Dine Arabic, Syrian, Lebanese and Qatari Cuisine Restaurant in Pearl Qatar, Doha Qatar.

HOSTESS

By admin on October 1, 2018
Yasmine Palace One of the best Luxury Fine Dine Arabic, Syrian, Lebanese and Qatari Cuisine Restaurant in Pearl Qatar, Doha Qatar.

HOSTESS

DEPARTMENT                                                       :                 RESTAURANT                   

DIRECTLY REPORTS TO                                   :                 HEAD WAITER

EFFECTIVE                                                             :     

 JOB SUMMARY

Responsible for providing courteous and warm welcome at the entrance to all guests. In order to provide an efficient service and maximize revenue by a good booking management Provide fast, professional and friendly service to all the guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name.
  • When possible, open the front door for guests entering or leaving the restaurant.
  • Inform Guest of current promotion and offer recommendations if needed.
  • Handle incoming calls in the restaurant ensuring proper telephone etiquettes are used at all times.
  • Manage reservations and coordinate with wait staff special guest information and requests such as allergies, special occasions etc.
  • Accommodate special seating preferences for guests whenever possible and ensure balancing of customer flow in service stations.
  • When immediate seating is limited, record guest names and number of people in party and Provide guests with estimated waiting time.
  • Be attentive to Guests’ needs throughout their dining experience to ensure they receive high quality service.
  • Relay messages to servers and bus persons as needed.
  • Assist wait staff as needed e.g. by setting and clearing tables; replenishing water; serving beverage.
  • Should be knowledgeable of all outlet menus to be able offer recommendation through suggestive selling.
  • Contribute to team effort by accomplishing related results as needed.
  • Maintain a clean reception area and ensure that guest data and reservation book is updated.
  • May perform other duties that may be assigned by the immediate supervisors from time to time.
  • Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department.

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  • THE EXPERIENCE
  • 360 Tour
    • THE PEARL QATAR
    • DOHA FESTIVAL CITY
  • The Restaurants
    • ANDALUSIA
    • TAMARI
    • ALRABWA
    • TERRACE
  • MENU
  • DISCOVER THE PALACE
  • BOOKING
  • GALLERY
    • PICTURE GALLERY
    • VIDEOS
    • JOURNEY VIA THE MENUS
    • FLOOR PLAN
  • NEWS
  • FRANCHISE
  • Contact Us

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